1. Terms of Use

These Terms & Conditions govern your use of our website, products, and services. By accessing this website or engaging in business with us, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

2. General Guidelines

We manufacture and supply chemicals under strict industry standards and government regulations. By purchasing or using our products, you agree to:

• Use our chemicals strictly for their intended industrial or scientific purpose.
• Comply with all safety guidelines and legal requirements for handling and storage.
• Ensure that chemicals are used by qualified personnel with proper safety precautions.

3. Product Quality & Safety

Our chemicals comply with **international quality standards** and are tested for **purity and safety**. However, we do not guarantee suitability for specific applications outside of the stated use. Customers must conduct their own assessments before use.

• All chemicals must be handled as per the provided **Material Safety Data Sheet (MSDS)**.
• Storage conditions must adhere to **temperature and ventilation guidelines**.
• We are not responsible for any misuse or improper handling of our products.

4. Orders & Payment

Orders are subject to acceptance based on **product availability, pricing, and compliance with regulations**. Payments must be made as per the agreed terms and invoices.

• Orders once placed cannot be canceled without written approval.
• Late payments may be subject to penalties or interest charges.
• We reserve the right to refuse orders that violate export regulations or hazardous material restrictions.

5. Shipping & Delivery

We ensure that shipments comply with local and international transportation regulations for chemicals. Customers are responsible for receiving and safely unloading the materials.

• Shipping times are estimates and may vary based on regulatory clearances.
• We are not liable for **delays due to customs or unforeseen circumstances**.
• Customers must inspect products upon delivery and report discrepancies within **48 hours**.

6. Returns & Warranty

We do not accept returns of **hazardous or perishable chemicals**. Any product defects or quality issues must be reported within **7 days** of receipt.

• Replacement or refund will only be processed for manufacturing defects.
• Products damaged due to improper handling or storage are not eligible for returns.
• Warranty is **limited to product specifications** and does not cover third-party applications.

7. Limitations of Liability

Our company shall not be held responsible for any **direct, indirect, or consequential damages** arising from the use of our products, including but not limited to:

• Improper use of chemicals resulting in accidents or environmental hazards.
• Non-compliance with local, state, or international regulations.
• Losses arising from delays in delivery, order cancellations, or force majeure events.

8. Regulatory Compliance

Customers are responsible for ensuring that our chemicals are **legally permitted** in their region before purchasing. Any use that violates environmental or regulatory laws is strictly prohibited.

9. Privacy Policy

We are committed to **protecting customer data** and ensuring that all business transactions remain confidential. Any shared information will be used strictly for business purposes and not sold to third parties.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Customers will be notified of any major changes that impact ongoing transactions or compliance requirements.

11. Governing Law & Dispute Resolution

Any disputes arising under these Terms & Conditions shall be **governed by applicable laws** in the jurisdiction where our company operates. Disputes shall be resolved through arbitration or legal proceedings in accordance with industry standards.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

• 📧 Email: divyaksharinterchem@gmail.com
• 📞 Phone: +91 80004 63253
• 📍 Address: [Plot No 621-p/26, G.i.d.c, Panoli Ankleshwar Bharuch,Ankleshwar, Gujarat, India, 394116]